Overview
- Tirol Company
- Consumer Goods Industry - Food Industry
- Beneficiary The entire value chain
- SAP Implementation Solution + Dairy Policy
Operating Model
Through the customer value delivery journey, we identified points to be addressed in: marketing/commercial, dairy policy, production, logistics and administration.
Production, logistics and administration
Picking a single order at a time following simulated warehouse paths for each pick. Time-consuming transportation preparation. Time-consuming NF approval by Sefaz (conference/check out operation waits for the NF to be printed).
Dairy Policy
The dairy policy system needs to be technologically updated to provide a high degree of integration.
Commercial
Low standardization and adapting to customer needs. However, commercially: establish points with high standardization of information to allow integration with other company processes.
Marketing
It wasn't the client's focus
Customer focus on the project
Strategic Investment Objective: Increase profitability
Critical success factors
- Increase planning capacity
- Increase operational efficiency in sales while maintaining commercial flexibility
- Reduce loss of sales due to stock-outs
- Providing information for decision-making reliably and at the right time
- Integrate processes to eliminate rework
- Integrate production planning with demand forecasting
- Increase the accuracy of product costs (planned and actual)
- Ensuring product quality standards
- Increase traceability capacity in the end-to-end process
- Reducing losses in the production process
Results
- Integrated View of Demand x Capacity x Inventory
- Standardized commercial policy integrated with the vision of stock availability at third parties
- Sales and stock integration
- Integrated processes for the entire supply chain generating financial and accounting information
- Costing in line with purchase price, production cost and market variations
- Quality processes and inspection records
- Traceable process from Producer to Final Product
- Real targeting and reduction of scrap levels with reuse through by-products and co-products